How to Setup My LearnPlatform Account

Welcome to LearnPlatform! 👋

Setting up your LearnPlatform account early on during your Implementation process will allow you to take full advantage of LearnPlatform's functionality.

Before you get started, you will need to have an Organization Administrator role in LearnPlatform. LearnPlatform will set one administrator (the main contact for the organization) with this role before the kickoff call. Contact support-lp@instructure.com or your Project Consultant with any questions.

Please ensure that @learnplatform.com is a whitelisted domain in your email client and/or for your district's email provider. We have recently had issues with LearnPlatform emails being sent to Spam folders. If you are missing communication from LearnPlatform support or team members, please check your spam folder for these communications.

Steps to Complete Your Account Setup

1️⃣ - Include Your Colleagues as Administrators in the System (5 mins)

Adding your team to the system will allow them to have the necessary permissions to complete the tasks required for the setup process. We recommend including colleagues that have:

  • Access to Google Admin (if applicable);
  • Experience setting up Single-Sign-On or Browser extensions;
  • Access to Jamf Pro (if applicable);
  • Student Information System (SIS) access;
  • Access to PD resources and contracts for edtech products.

Here are the instructions on how to add administrators. These instructions include additional information on administrator roles and permissions.

2️⃣ - Set Up Your Browser Extensions and/or Jamf Pro as Data Sources for Your Usage Dashboard (10-15 mins)

Browser extensions

Your LearnPlatform Browser extensions will allow you to capture and analyze edtech usage data from web-based products accessed via the Google Chrome or Microsoft Edge browsers.

You will need Google Admin access to set these up.

TIP - Email support-lp@instructure.com or provide your Project Consultant with a list of local domains (e.g. schoology.yourdistrict.org) to ensure these are tracked appropriately when installing LearnPlatform's Browser extension.

Here are the instructions to install your LearnPlatform Browser extensions. Our article, Accessing and Understanding the Usage Dashboard Data, includes some additional insights on what to expect from your data once the extensions are installed.

Jamf Pro

If you use Jamf Pro as your MDM, you can view Jamf-provided information about iOS apps installed across your district directly in LearnPlatform. You can then use LearnPlatform to manage processes and approval around this category of applications. Setup is simple and requires only a basic configuration of your Jamf instance and adding your Jamf credentials to the Data Sources tile in LearnPlatform.

3️⃣ - Upload Your Student and Teacher Rosters (estimated time varies depending on your SIS)

Uploading your student and teacher rosters will allow you to filter the data from the usage dashboard, facilitating your access to more granular insights in your data, in addition to many other benefits from uploading your user information to LearnPlatform.

LearnPlatform does not collect any student personal identifiable information (PII). Students also will not have access to LearnPlatform.

You will need access to your SIS to submit these.

The roster upload instructions are here.

Do you want your rosters automatically updated through your SIS? Check out our OneRoster Integration Guide.

4️⃣ - Setup Single-Sign-On (SSO) (15 minutes)

Setting up Single-Sign-On is ideal to allow your educators and staff to access LearnPlatform. Here are the instructions to install SSO using SAML 2.0.

Make sure to include your subdomain in LearnPlatform. You can include it via Settings > Display Appearance > Subdomain.

Having issues? Here's a troubleshooting guide that may be able to help.

5️⃣ - Add Priority Products to Your Product Library

Your product library is the backbone and foundation of your LearnPlatform system. Getting started early will help you build momentum to achieve better understanding and control over your organization's edtech ecosystem.

Deciding which products to approve, determining product statuses, and aligning these decisions with your organization's strategy can be challenging. Our team at LearnPlatform can guide you through this process via our consulting services. Contact us at support-lp@instructure.com for more information about consulting services.

Adding Products

Let's start with breadth. You can add products to your LearnPlatform library by following these instructions.

TIP: We recommend adding your highest priority products by the end of onboarding to your product library.
Adding Resources and Contract Information

Once you have added a decent chunk of products, we can start looking at depth.

Centralize your edtech product documentation by adding purchase orders, curriculum resources, access codes, privacy agreements, and any other relevant resource. Here's how to get started.

Continue this process by including your contract information in the Management section.

6️⃣ - Enable and Configure Your Public Product Library (PPL)

The Public Product Library does not require a log-in or other credential to access. It is a public-facing URL intended to improve communication and transparency with parents and other interested parties. It allows you to easily share an inventory of approved edtech products, relevant documents, contracts, and other important information with your parents and external stakeholders. 

Here's how to enable (don't worry, nobody will be able to access unless you share the URL) and configure your Public Product Library.


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