Customer-Created Products Feature Updates
Summary
Recent feedback has indicated that administrators want greater control in adding products to their Organization Libraries, including those that are not already listed in the LearnCommunity library. This new system intends to provide for a more efficient way to adapt to emerging educational needs. It will also accommodate admins’ customization needs for their Organization Library, allowing them to create custom products that are otherwise not allowed in the LearnCommunity Library (ex. hardware).
The beta version, which includes the Customer-Created Products (CCP) Wizard enables administrators to easily create their own custom tool listings. This means that admins can now bypass the step of submitting and waiting on new or custom tool requests through the LearnPlatform team.
In general availability release later this summer, expanded functionality will allow educators to request a customer-created product for administrator vetting. Administrators will also be able to match their created products to the system-version in the LearnCommunity Library when available in order to take advantage of usage tracking and additional data. While the beta version of the Customer-Created Products Wizard is currently available, the functionality of the request feature and workflows will not be available until August 2024. Currently, Customer-Created Products can be used for creating products to attach resources, communicate information, and share via your organization library.
What’s New
- The Customer-Created Products (CCP) Wizard allows administrators to add and manage educational tools directly from their Management > Products tab.
- The CCP Wizard includes the ability to search for products in the LearnCommunity Library based on URL’s.
- Administrators can request for their custom products to be reviewed by the LearnPlatform team to have them added to the LearnCommunity Library in order to track the product via the Inventory Dashboard and for access to the most up-to-date information regarding the product.
Customer-Created Products (CCP) Wizard
1. Navigate to your Management > Products tab and click “+Add Product.”
2. Select “Create Custom Product.”
3. You are now in the Customer-Created Product Wizard. Input the name and domain for your custom product, then select “Next.”
4. To ensure you are not missing a product that is already listed in the LearnCommunity Library, the first step of the wizard uses the provided product name and domain to check for any potential matches. If there are none, or the ones you see are not a match, proceed to “Create Custom Product.”
5. Now you can input the details for your new custom product - the following fields are required:
- Product Type (software, hardware, service)
- Product Name
- Product Website
- Product Logo
6. Let us know about products that should be added to the LearnCommunity Library by checking the box “Ask LearnPlatform to review this product for the LearnCommunity Library.”
- NOTE – Until the full Customer-Created Products experience is released, this box will only notify us of your request so we can add it to LearnCommunity Library. Once the full functionality of Customer-Created Products is released (~August 2024), you will be 1) notified of LearnCommunity Library matches via your Management > Products tab, 2) have the opportunity to “upgrade” to the LearnCommunity Library version, which will allow you to track the product via the Inventory Dashboard and to gain access to the most up-to-date information regarding the product, and 3) transfer all of your data (ex. Statuses, Tags, Resources, etc.) and settings from your custom product to the “upgraded” LearnCommunity Library version, including the option to keep your custom name and logo for the product.
7. Now your custom product is created and visible in your Management > Product Library and ready to be populated with your Statuses, Resources, Tags, and more!
