All Categories > FAQs & Troubleshooting
9 articles
LearnPlatform has created this troubleshooting guide to help you navigate the most common questions when installing the LearnPlatform Chrome extension.
Updated 3 years ago by Jorge
Having trouble with your SSO set up? This article might be able to help.
Updated 7 months ago by LP Team
Review some commonly asked questions about creating an application and learn how do other organizations configure their provider application and standard use cases.
Updated 2 years ago
Frequently asked questions on connecting with providers and how they can reply to an invitation.
Updated 3 years ago
See Create a Provider Application and Configure Your Application Workflow set up your in LearnPlatform. As an administrator, it is important to know if the provider received, or has completed, the pr…
Updated 6 months ago by LP Team
I’ve set the product status to automatically share, however I do not see it listed in the public product library (PPL).. If the product does not appear in the public product library, check the visibi…
Updated 9 months ago by LP Team
We've included some of our most frequently asked questions here for you. Feel free to suggest others; write to us anytime at support-lp@instructure.com. Can we assign more than one status to a produc…
What are usage clusters and how are they formed? Usage clusters are subsets of students grouped together based on how much they use an edtech product (e.g., low use, moderate use, high use). IMPACT™…
Updated 2 years ago by Mary Styers
General Information for Single Sign On via SAML 2.0 We currently have documentation for configuring SSO with the following Identity Providers: Google. Azure. ADFS. ClassLink. If you are utilizing the…
Updated 2 years ago by LP Team
